Hydrawise - Wi-Fi Specifications

Your Hunter Hydrawise-ready controller can connect to the internet via your Wi-Fi router, which allows you to access it through your smart devices (phone, tablet) and computer. The following Wi-Fi requirements apply to your Hunter controller.

Here are some tips to ensure optimal controller functionality.

WiFi Checklist
Network Types
  • HC Controller is 802.11 B/G
  • X2™ Controller with WAND Module is 802.11 B/G/N
  • Pro-HC Controller is 802.11 B/G/N
  • HPC Controller is 802.11 B/G/N
  • HCC Controller is 802.11 B/G/N
Bandwidth
  • 2.4 GHz dedicated network (SSID/Network name and Password) only
  • Not compatible with 5 GHz
Router Channel
  • Must be set between 1-11
Supported Security Protocols
  • WAND/HCC/Pro-HC/HPC/HC - WPA/WPA2 Personal, TLS, SSL
  • HC - (with serial number C0) WPA/WPA2 Personal
Guest Networks/Networks with portal page login
  • Guest network must provide a SSID / Network Name that requires a password. 
Mac Address (if required)
  • Visit support page here
Outbound Ports
  • Secure MQTT (TCP Port 8883)
  • HTTPS (TCP Port 443)
  • NTP (UDP Port 123)
  • DNS (TCP and DNS Port 53)
Inbound Ports
  • None
DNS Domain Names

Our DNS servers are multiple-dependent on the controller model and version number.

  • Iot.hydrawise.com
  • poll.hydrawise.com
  • *.pool.ntp.org
  • pool.ntp.org
Additional Info

The network must not contain enterprise access points that have been configured to require certificates or other forms of enterprise authentication. Hydrawise-ready controllers cannot connect to guest networks or networks that use a portal page to log in.

Hydrawise-ready controllers only connect to the Wi-Fi network to gain internet access to Hydrawise cloud-based servers held within AWS (Amazon Web Service) cloud-based systems. If you connect the controllers via MAC address, use the manual method. Learn More

The Hydrawise Platform allows for remote controller programming via smartphones, tablets, and internet-connected computers, and all functions can be performed from these devices.

Internet-connected computers and laptops connect to the local network through the internet and to the Hydrawise cloud via a web login at hydrawise.com. This web link provides a unique login and secure password access to the Hydrawise system located on the AWS servers. Smartphones and tablets require an app that provides a secure connection to the Hydrawise Platform on the AWS servers. The Hydrawise App is available for download from Google Play (Android) and the App Store (iOS).

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