The Diagnostics feature with Bluetooth enables you to troubleshoot connection issues and provides detailed visibility for technical support and manufacturing information.
| Diagnostics Features | Description |
|---|---|
| Controller Status | A quick view of your connection status, current firmware, and the serial number of the WAND. |
| Debug | Security setting for manufacturing use only. |
| Network Status | This allows you to check your wifi connection. The Summary with a All Looks Good indicates a successful connection. |
- Sign in to your Hydrawise account.
- Tap the Menu icon in the upper left.
- Tap Bluetooth Control.
- Tap Wand Inserted-Next.
- Tap Diagnostics.
- Tap Check Connection.
- Tap Network to check the connection. For the best experience with the Hydrawise App, a medium-to-high signal strength is strongly recommended.
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