The Serial Number is a unique identifier required to authenticate and establish a connection between the Hydrawise controller and the Hydrawise® cloud-based software platform. The serial number’s location is critical for technical support scenarios and hardware replacement procedures.
HC, HPC, Pro-HC & HCC
To access the serial number on the touch screen, follow these steps:
- From the Home screen, click Status.
- Click Connection Status.
X2™ with WAND
The serial number can be found either on the white sticker attached to the wand or printed directly on its exterior surface.
In-App
- Sign in to your Hydrawise account.
- Tap the (
) icon in the upper left. - Tap Controller Settings.
- View Serial Number.
Brauchen Sie noch weitere Unterstützung? Wir stehen Ihnen jederzeit zur Seite.
Teilen Sie uns mit, in welchem Bereich Sie Unterstützung benötigen, und wir finden die beste Lösung für Sie.